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How we work

A person centred approach to risk

In all aspects of our work, we focus on individual profiles to deliver a person-centred approach to risk. People engage with the world, their work, and our training with complex and multifaceted identities, or profiles. These identities can be informed by, for example, gender, ethnicity, nationality, sexuality, age and dis/ability. These intersecting elements of the profile are then exposed to the environments in which they live or work, further adding a layer of complexity to the ways they express and interact with the world.

This informs the way in which we approach risk profiles at ILS. Instead of taking a ‘one size fits all’ approach to training and risk management, we engage with participants at the core of their identities.

Under the principle, ‘you will always have choices, but all choices have consequences, different choices may have different consequences for different people. Similarly, different people will make different choices in the assumption of outcomes based on their identities.

Person Centred Risk Profiles (PCRP)

We do our best to inform and educate participants of the PCRP concept through our unique delivery of each training. This includes:

Our Clients

NGOs and Social Enterprises

ILS works with NGOs and social enterprises of every shape and size. From poverty alleviation to conflict and disaster response, we develop risk appropriate and pragmatic solutions whatever the size and mandate of the organisation. Using our wealth of experience in security and programme management, we help business and organisation leaders to meet their duty of care to staff.

Academic Institutions

We support some of the UK’s most prestigious Universities and Royal Colleges through our travel risk management services, helping them to keep their researchers safe while conducting important field research. We understand the dynamic between academic and support services, helping institutions find the right balance between empowering important research and ensuring appropriate duty of care.

Independent Media, Investigations and Rights Campaigners

We work with positive social disruptors and human rights groups to identify and manage physical and digital security risks. We understand the sector’s unique threats and vulnerabilities, and can deliver targeted advice and training to staff and others to whom these organisations owe a duty of care.

Click to go to Oxfam Website

Oxfam hired ILS to provide a series of complex and immersive Crisis Management Training Simulations for their offices around the world,. These were delivered at a global, regional and country level over the course of a year to build organisational capacity to respond to sudden onset incidents. This involved often multiple, day long simulations in UK, Netherlands, Spain, Canada, Jordan, Lebanon and Niger. Oxfam have had many attendees on our SAFA courses in the UK and Kenya in the past few years.

We have worked in a broad partnership with LSE since 2017, providing a range of risk management services. Having developed a cutting edge risk management framework for overseas research, we embedded a member of our team to support with the day to day risk management of overseas travel. We have provided a range of travel safety and security training programmes, to support overseas safety, and have pioneered a specific HEAT training for Researchers (SAFA for Researchers) with Academic Researchers from this hugely prestigious University.

Working in partnership with the Palladium Group, ILS has developed, and delivers, a range of safety and security training programmes to prepare Foreign, Commonwealth and Development Office Staff (FCDO) on the Humanitarian and Stabilisation Operations Team (HSOT) to deploy overseas safely. This includes staff and deployable expert civilians as well as civil servants from Office of Conflict, Stabilisation and Mediation (OCSM, formerly the Stabilisation Unit) and UK AID. Our programme of training includes regular, tailored, 4 day HEAT courses (HEST), Driver Training and First Aid.

Save the Children International appointed ILS as a supplier of online security awareness training during the Pandemic of 2020, to provide a standardised and robust level of training to their country programmes worldwide. We have delivered PSAT training to country programmes across Asia and Africa in English, French and Arabic.

Having developed and implemented Global Witness' security risk management framework, we have been retained to support security risk management issues related to the delivery of their high profile and contentious campaigns, and to provide training to their staff.

We have supported LSHTM with the deployment of staff and students since 2017, with courses including Travel Safety Awareness, Sexual Violence Avoidance & Survival, Stress Management & Field Resilience, and HEAT. We also deliver annual Crisis Management simulations to ensure that the School is appropriately equipped to respond to a critical incident.

Having audited and re-developed EIP's Security Risk Management practises, we have supported the management of international missions to countries including Afghanistan and Sudan. This has involved preparing staff and consultants as they prepared to deploy, as well as during their time in-country. We have also supported the management of sudden onset incidents.

We work with IDS to support the management of safety and security risk for a high profile, FCDO funded Academic Research programme that is being conducted in a number of high risk and conflict effected states. The work involves the development of a number of country security plans, crisis management preparedness  and safety and security training of researchers working on the programme.

Mainstream Renewable Energy engage ILS to develop their understanding of the threat and risk environments in the markets and localities in which they develop renewable power resources, such as wind farms. Many of the countries in which they work are high risk and consequently require a deep  level of understanding, which ILS provides on a country by country basis.

VISA hired ILS to develop and deliver personal safety awareness training courses for its staff in Kenya. Relying heavily on simulations to embed learning, the course was delivered both at ILS' training centre near Nairobi, and at the company offices, to enable the team to practise both their theoretical and 'actual' response to a major incident.

Our Partners

Diversity Travel are a specialist Travel Management Company providing a fully integrated service to the charity, academic and not-for-profit sectors. They have significant expertise in arranging travel to both familiar and more obscure areas of the globe, with access to exclusive highly flexible humanitarian and academic air fares.

We partner with Vismo to provide the most robust personal tracking software on the market. Whether your teams operate globally, locally or from home, Vismo can help you manage and mitigate the risks your employees face each day. Around the clock and in all time-zones, Vismo currently locates and protects over 450,000 mobile staff.

ILS is an affiliate member of The Global Interagency Security Forum (formerly EISF), a member-led NGO forum that drives change through our global network of over 125 member organisations. They aim to influence good security risk management practice that works for the whole humanitarian sector, improving the security of aid workers and operations for sustainable access.

ILS provides digital badges for all training courses through Hpass.org, an essential resource for humanitarian staff and volunteers, recruiters, line managers and human resource (HR) professionals, and providers of humanitarian learning and assessment services.